What must I tell the supplier about automated storage?

By PalletChecker · AI-assisted, source-linked guidance

Reviewed 2026-10-05 · Source backed guidance; site specific acceptance required

Applies to: General engineering guidance; equipment and receiving-site specifications

Specify support, lifting, acceleration and storage. Automated systems can create additional stresses.

Tell the supplier how the equipment supports the pallet

Include conveyor type, gaps, transfer points, lifting positions and any rack spans. Provide the equipment manufacturer’s pallet drawing or acceptance specification where available.

Explain the actual goods

Describe mass, centre of gravity, contact points and packaging. A uniform box load and machinery resting on small feet can stress the deck differently even when the total weight is identical.

Agree acceptance before a large order

Ask the equipment provider and pallet supplier how the proposed design will be validated on the line. Dimensional fit alone does not demonstrate reliable sensor, conveyor or robotic handling performance.

What to check next

Provide support spans and lifting points.
Specify actual goods and movement cycle.

Sources

HSE: Pallet safety PM15

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