Pallet knowledge / Damage, ownership and responsibility

Transport and damage

What evidence should I keep after a pallet collapses?

By PalletChecker · AI-assisted, source-linked guidance

Reviewed 2026-10-03 · practical evidence checklist; not a determination of liability

Applies to: GB safety guidance / UK B2B law where cited; contract and route matter

Preserve the pallet and packaging where safe, photographs, shipment weights, loading pattern, marks, purchase specification, handling records and delivery notes. These help investigate competing causes rather than assume fault.

What to check next

• Notify relevant parties and insurer promptly; check deadlines.

Sources

• GOV.UK freight forwarding: managing risk
• DVSA load-security responsibilities; updated 24 September 2026

How we research and review answers

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