Pallet knowledge / Medical and pharmaceutical pallets

Medical and pharma

What if a medicine shipment has damaged packaging or a temperature excursion?

By PalletChecker · AI-assisted, source-linked guidance

Reviewed 2026-10-03 · Source backed guidance; site specific acceptance required

Applies to: UK/EU guidance where cited; receiving-site and product specifications

Refer it to the responsible quality team and follow the product deviation procedure. A pallet replacement does not decide whether the medicines remain suitable for supply. Keep the transport and temperature records available for the assessment.

What to check next

• Record the damage and conditions.
• Do not make a release decision from a pallet photograph.

Sources

• MHRA: refrigerated medicine transportation
• MHRA: good manufacturing and distribution practice

How we research and review answers

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